Public Events Terms
Fazeli Vineyards, LLC, a California Limited Liability Company, which does business as Fazeli Cellars
Return and Cancellation Policy
Fazeli Vineyards, LLC, a California Limited Liability Company, which does business as Fazeli Cellars
(referred to as “Fazeli Cellars”) will:
1. As to any wine product sold and after it has been shipped and arrives in a damaged
condition, Fazeli Cellars will ship a replacement of the wine product, which has arrived
damaged to the designated shipping address.
a. If a wine product arrives in a damaged condition, the customer must, within 3 days
of receipt of product, notify Fazeli Cellars of such damage and of the need for a
replacement. This request for a replacement must be made by contacting Fazeli
Cellars at info@fazelicellars.com.
b. If a customer is making a request for replaced due to damage, customer must send
a picture of the damaged product when making such request.
c. Upon receipt of notification of a damaged wine product, with the supporting
pictures, Fazeli Cellars will replace the damaged wine product, if it is available. Fazeli
Cellars, in its sole and absolute discretion may elect to provide a credit to
customer’s account, if a replacement product is not available. Customer will receive
such notification by e-mail.
2. As to any ticket event, Fazeli Cellars will honor a request for cancellation of a ticket event
reserved on the website, if such cancellation request is made within 48 hours of purchasing
such ticket if the event is to be at least 3 weeks in advance of such cancellation. Any ticket
purchased for an event that is scheduled to occur in less than 3 weeks may be cancelled.
3. As to any reservation for any brunch or other meal reservation, a deposit of $25 per
person will be required at the time that the reservation is made. Such deposit will be
applied to the bill for such brunch or meal. Such deposit will become non-refundable
for any brunch or meal that is reserved to occur in less than 3 days.
For more information or any additional questions, please send an email to info@fazelicellars.com